Skip to main content
Did You Get A Debt Collector Call?

A debt collector contacted you recently? The experience of dealing with debt collectors can be dreadful, which is why most people don’t welcome debt collector calls. Therefore, it’s understandable if the recent debt collector call has left you frightened and nervous. But you may not have to worry after all.

While debt collectors have a reputation for being ruthless when pursuing defaulting borrowers, there are many good debt collectors that approach their work carefully and professionally.

Why do debt collectors call?

It’s important to understand the perspective of debt collectors as that can help you reach an amicable settlement quickly. Debt collectors seek to recover overdue debts.

Debt collectors are third parties working on behalf of creditors to collect debts. A debt collection agency may purchase overdue debts from creditors and attempt to get the borrowers to repay them. In that case, the agency would keep all the recovered money. Other debt collection agencies are hired by creditors such as banks or utility companies to get customers to repay their overdue loans or bills. In that case, the agency would be paid a percentage of the recovered amount.

You may receive a debt collector call if you have a past-due loan or bill. Debt collectors may use a variety of channels such as letters and phone calls to contact borrowers with overdue debts. When a debt collector calls, the goal is to try to convince you to repay the amount you owe. What happens after that largely depends on how you respond.

How to respond when debt collectors call you

It’s wise not to insult or get into a heated argument when debt collectors call because you may make mistakes that could put you in bigger problems down the road. Instead, listen to the debt collector’s claims, take notes, and respond professionally and timely. The secret is to keep your cool.

Professional debt collectors can read a lot from your reaction to their calls and may prepare steps that you may not like if you act rude. For example, debt collectors can bring lawsuits against difficult borrowers. In such cases, the collectors can take money from your bank account or force the sale of your assets like a house or car to settle the outstanding debt with court approval.

If you have doubts about the overdue debt in question, you can request a written verification of the debt. Mistakes can happen and you may be followed for a debt that you have paid off. Also, you may receive a debt collector’s call over a debt that doesn’t belong to you because of mistaken identity.

Debt collectors will pause calls to first get you a written notice of the debt stating the amount and the company owed. You should stop receiving debt collector calls if they can’t verify that you owe them.

If you receive a notice that shows a mysterious debt in your name, make sure to bring that to the attention of the debt collector as you may just be a victim of identity theft. You can’t be responsible for a debt that isn’t yours. Therefore, you have a right to dispute debts that you don’t recognise.

How to avoid debt collector calls

Some people think ignoring debt collectors would cause them to surrender and stop the calls. But it may only increase the barrage of calls. Instead, you can request debt collectors in writing to stop calling you. Still, that doesn’t solve the problem if you have an overdue debt.

It’s best to cooperate with debt collectors if you have a verified overdue debt. You can work with debt collectors to develop a repayment plan for your debt. You can also negotiate for a reduced settlement amount. Cooperating with debt collectors can help you avoid a barrage of calls and make dealing with a past-due debt less stressful.

2

You can avoid encounters with debt collectors altogether by practicing responsible borrowing. That starts with borrowing only what you can afford to repay. For example, see if your income can support your upkeep and spare something to go toward repaying debt. You may not want to borrow if you can’t afford to repay the loan because your income is limited.

Responsible spending can also help you avoid problems with debt collectors. For example, you may want to cut spending on luxuries to save more money to repay your debt on time.

Related articles